Office Policies

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday: 8 a.m. – 5 p.m.
Tuesday: 10 a.m-7 p.m.
Wednesday: 9 a.m. – 5 p.m.
Thursday: 10 a.m. – 7 p.m.

Practice Philosophy

"A PLACE WHERE THE PATIENT COMES FIRST," a trip to the dentist is something most people do not look forward to. It becomes our responsibility to transform the visit into a more pleasant, less anxious experience. Our goal is to inform, educate and explain treatment options. The patient becomes a team member and is able to choose the treatment that is best for them. There's no hard sell, no gimmick. We are concerned with the patient's total health and well-being. We go the extra mile where nothing short of striving for excellence is tolerated. We do not refer to people as " the 3 o'clock in room #2..." We work with people, we are concerned with these people as individuals and we treat each to the best of our ability and with the utmost concern for their total well-being. Our motto is the Golden Rule: Treat everyone as we would want to be treated. That's why it is like a family here, you are treated the same as Dr. Essey would treat his family.

Dr. Essey firmly believes and is committed to continuing education to further his understanding of the ever changing treatment modalities available to provide a modern, safe and comfortable environment. He is a member of the Academy of General Dentistry and of the Seattle Study Club. He has completed a one year Peer Practicum in implant dentistry sponsored by Zimmer implants and a similar 8 month program sponsored by Astra-Zeneca. We continually update technologies to all areas of the office. Recently we purchased a new computer network for the new office. This network will enable us to operate with greater efficiency and communicate quickly with specialists, insurers and laboratories. Dr. Essey incorporated digital radiography into his practice in 1999 and is one of the earliest users of the Dexis Digital Radiography systems which continues to be a leader in digital dental radiography. Digital radiographs require much less (60% to 90%) radiation to create an image than traditional film- based techniques. This technology allows for improved image quality and more images with less radiation exposure. Dr. Essey also utilizes the Patient Gallery Digital Imaging software package. Digital Imaging facilitates better communication with the patient by viewing the problems in the mouth on a large color monitor in real time or freezing the images and printing a photo. These photos can be sent electronically to labs for better shade matching and overall improved cosmetic results. Digital Imaging also permits Dr. Essey to take photographs and then digitally alter these images to help give the patient a sense, visually, of what the anticipated cosmetic procedure outcome may look like before the procedures are even performed. Our newly installed state-of-the-art operatory equipment coupled with our digital software packages are all intended to facilitate the high standard of care you should expect. We take pride in the fact that we run on time and you do not have the rushed, cattle-call, production-line atmosphere you may have experienced in some dental offices.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.